About FCSS

At FCSS (First Call Service Solutions), we pride ourselves on being a reliable partner in your business's financial success. Since our inception in 2008, we have been dedicated to empowering South Africa’s individuals and small businesses by providing comprehensive financial services and expertise. Our mission is to help you grow into sustainable, compliant, and prosperous enterprises.

Our Story and Values

Our Story

Founded in 2008, First Call Service Solutions has grown from a passionate bookkeeping service into a comprehensive financial solutions provider. Our journey began with a simple mission: to empower South African individuals and small businesses by offering expert financial services that are both reliable and affordable. Over the years, we have helped numerous clients navigate the complexities of financial management, compliance, and business growth.

Our Values

At the heart of First Call Service Solutions are our core values, which guide everything we do:

Commitment to Excellence: We strive to provide the highest quality services to our clients, ensuring their financial affairs are handled with precision and care.
Client-Centric Approach: Our clients’ needs are our top priority. We offer personalized and friendly service, available 24/7 to address any concerns or queries.
Integrity and Transparency: We believe in building trust with our clients through honest and transparent business practices.

Our Services

At First Call Service Solutions, we offer a wide range of financial services tailored to meet the diverse needs of our clients. Our services are designed to support your business at every stage, ensuring you have the financial stability and guidance needed for sustainable growth.

Bookkeeping

Payroll Service

CIPC

Workman’s Compensation Fund

SARS/TAX Services

Benefits

Why Choose Us?

Choosing First Call Service Solutions means partnering with a dedicated team that prioritizes your business's financial health and success. Here are a few reasons why our clients trust us:

Commitment to Excellence

Our team is committed to providing the highest quality of service, ensuring that every aspect of your financial management is handled with the utmost care and precision.

Expertise and Experience

With over 15 years of experience in the industry, our team has the knowledge and expertise to help your business navigate complex financial landscapes and achieve its goals.

Personalized Service

We understand that each business is unique, which is why we offer personalized services tailored to meet your specific needs. Our friendly and professional team is available 24/7 to support you.

Comprehensive Solutions

From bookkeeping and payroll to compliance and tax services, we offer a full range of financial solutions designed to help your business thrive.

"The expertise and personalized service provided by First Call Service Solutions are unparalleled. Their team has helped us streamline our payroll processes, ensuring timely and accurate payments every time."

Lindiwe Mthembu

"First Call Service Solutions has been instrumental in our business's growth. Their meticulous attention to detail and comprehensive bookkeeping services have allowed us to focus on our core operations without worrying about financial compliance."

Sipho Dlamini

"We had a backlog of tax issues, and FCS Solutions came to our rescue. They efficiently managed our tax submissions and ensured that we were up-to-date with all compliance matters. Highly recommended!"

Pieter van der Merwe

"Thanks to First Call Service Solutions, our company registration process was smooth and hassle-free. Their knowledge of compliance requirements saved us a lot of time and potential headaches."

Thabo Molefe

"The financial strategies developed by FCS Solutions have significantly improved our business operations. Their professional advice and support are invaluable to our success."

Zanele Nkosi