First Call Service Solutions

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Terms of Service

Terms of Service

Introduction

Welcome to First Call Service Solutions (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Services

First Call Service Solutions provides a range of financial services, including bookkeeping, payroll, CIPC compliance, Workman’s Compensation Fund, and SARS/TAX services (“Services”). The specific terms and conditions of our Services will be provided to you in a separate agreement or statement of work.

Eligibility

To use our Services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using our Services, you represent and warrant that you meet these requirements.

Account Registration

You may be required to create an account to access certain features of our Services. You agree to provide accurate and complete information during the registration process and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Fees and Payment

The fees for our Services will be specified in a separate agreement or statement of work. You agree to pay all fees and charges in accordance with the payment terms provided. If you fail to make timely payments, we reserve the right to suspend or terminate your access to our Services.

Use of Services

You agree to use our Services in compliance with these Terms and all applicable laws and regulations. You shall not:

  • Use our Services for any unlawful or fraudulent purposes;
  • Interfere with or disrupt the operation of our Services;
  • Access or attempt to access any unauthorized areas of our Services;
  • Use our Services to transmit any harmful or malicious code;
  • Resell or sublicense our Services without our prior written consent.

Intellectual Property

All content and materials on our website and provided through our Services, including text, graphics, logos, and software, are the property of First Call Service Solutions or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content or materials without our prior written permission.

Confidentiality

We respect your privacy and are committed to protecting your confidential information. Any non-public information you provide to us will be treated as confidential and will only be used for the purpose of providing our Services. We will not disclose your confidential information to any third parties without your consent, except as required by law.

Limitation of Liability

To the fullest extent permitted by law, First Call Service Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our Services;
  • Any unauthorized access to or use of our servers and/or any personal information stored therein;
  • Any interruption or cessation of transmission to or from our Services;
  • Any bugs, viruses, trojans, or the like that may be transmitted to or through our Services by any third party;
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our Services.

Indemnification

You agree to indemnify and hold harmless First Call Service Solutions, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your use of our Services or your violation of these Terms.

Termination

We reserve the right to terminate or suspend your access to our Services, with or without notice, for any reason, including your breach of these Terms. Upon termination, your right to use our Services will immediately cease.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in South Africa to resolve any dispute arising out of these Terms or your use of our Services.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our Services after any changes indicates your acceptance of the new Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

First Call Service Solutions
75 Disa Gardens, 48 Disa Road
Gordon’s Bay
Phone: 0847361405
Email: info@fcssolutions.co.za

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